PRIVACY POLICY

Privacy Policy

Effective Date: January 1, 2025

Cascade Cleaning Services — Richland (“we”, “us”, or “our”) operates the website https://www.cascadecleaningserviceswa.com (hereinafter referred to as the “Service”) in Richland, Washington.

This Privacy Policy outlines how we collect, use, and disclose your personal information when you interact with our Service. By using our Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined herein, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

 

Definitions

Service
The Service refers to the website and cleaning services provided by Cascade Cleaning Services — Richland.

Personal Data
Personal Data refers to information that can identify an individual, such as your name, address, email, or phone number.

Usage Data
Usage Data is collected automatically and may include information such as browser type, time spent on pages, and IP address.

Cookies
Cookies are small data files stored on your device to enhance the functionality and performance of the Service.

Data Controller
We are the Data Controller of your Personal Data and determine how and why it is processed.

Data Processors (Service Providers)
These are third-party vendors we partner with to help deliver our services, such as scheduling platforms, analytics tools, and payment processors.

 

Information Collection and Use

We collect various types of information to provide and improve our Service:

Personal Data

While using our Service or booking a cleaning appointment, you may be asked to provide the following:

  • Name

  • Email address

  • Phone number

  • Service address

  • Payment information (processed via third-party)

  • Any additional notes or special instructions for cleaning

We may use your Personal Data to:

  • Schedule services

  • Communicate about your appointments

  • Send service reminders or follow-ups

  • Provide customer support

  • Share promotional offers (you may opt-out)

Tracking Technologies & Cookies

We use cookies and similar tracking technologies to track activity and enhance your experience. You can adjust your browser settings to refuse cookies, though some features may not function properly.

Types of cookies we use:

  • Session Cookies: Maintain session data while navigating our site.

  • Preference Cookies: Store your selected preferences.

  • Security Cookies: Improve protection and prevent misuse.

Use of Data

Cascade Cleaning Services — Richland uses collected data to:

  • Deliver and maintain our cleaning services

  • Notify you about updates or schedule changes

  • Provide customer support

  • Improve the performance and usability of our Service

  • Conduct internal analytics and reporting

Data Retention

We retain your Personal Data only as long as needed for the purposes set out in this policy. Usage Data is typically retained for shorter periods, unless legally required for longer durations.

 

Data Transfer

Your information may be stored on servers located outside your state or country. By providing your data, you consent to this transfer, and we ensure adequate data protection practices are followed.

 

Disclosure of Data

We may disclose your Personal Data:

  • To comply with legal obligations

  • To enforce our rights

  • In connection with a business transfer (e.g. acquisition)

  • To protect against legal liability or fraud

Security of Data

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure.

 

Do Not Track Signals

Our Service does not respond to Do Not Track signals. You can enable or disable DNT through your browser settings.

 

Your Rights

If you are a resident of the EEA, you have the right to:

  • Access, update, or delete your Personal Data

  • Withdraw consent for marketing communications

  • Request data portability

  • Object to or restrict processing

To exercise these rights, please contact us at the email below.

 

Service Providers

We may work with third-party providers such as:

  • Scheduling platforms

  • Payment processors (e.g., Stripe)

  • Analytics tools (e.g., Google Analytics)

These parties only access your information to perform tasks on our behalf and are bound to confidentiality.

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices. We encourage you to read their policies separately.

 

Children’s Privacy

Our Service is not intended for children under 18. We do not knowingly collect information from minors. If you’re a parent and believe your child provided us with data, please contact us.

 

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.” We recommend reviewing this page periodically to stay informed.

 

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

📧 Email: hello@cleaningservicesrichlandwa.com 
📍 Address: 713 Jadwin Ave ste 22 Richland, WA 99352